February 28, 2026
Terms and Conditions
1. Acceptance of Terms
By downloading, installing, or using Orva ('the Service' or 'the App'), you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not use our service.
2. Service Description
Orva is an AI assistant application that helps clinician users manage and automate tasks on their computers, patient management system by reading, adding or updating information through screen monitoring and interaction analysis.
3. User Account
3.1 : You must create an account to use Orva.
3.2 : You are responsible for maintaining the confidentiality of your account credentials.
3.3 : You must provide accurate and complete information when creating your account.
3.4 : You are responsible for all activities that occur under your account
4. Acceptable Use
You agree not to, and not permit others to:
4.1 : Use the App for any illegal purposes.
4.2 : Attempt to gain unauthorized access to the App or its systems.
4.3 : Interfere with or disrupt the App's functionality.
4.4 : Distribute malware or other harmful code.
4.5 : Reverse engineer or attempt to extract the source code.
4.6 : Use the App to collect sensitive information without authorisation
4.7 : Use the service in any manner that could damage, disable, overburden, or impair the service or interfere with any other party's use of the service. This includes, but is not limited to, sending an excessive number of queries or using the service in a way that consumes a disproportionate amount of system resources, as determined by us in our sole discretion.
4.8 : Use any automated means, such as bots, scripts, or scrapers, to access or interact with the service in a way that is not explicitly permitted by us.
5. Intellectual Property
5.1. Orva and its original content, features, and functionality are owned by us and are protected by New Zealand copyright, trademark, and other intellectual property laws.
5.2. You may not copy, modify, distribute, sell, or lease any part of our services or included software.
6. User Content
6.1. You retain ownership of any content you create or upload to the App.
6.2. You grant Orva a license to use, store, and process your content for the purpose of providing and improving our services.
7. Subscription and Payments
7.1. Some features may require a paid subscription.
7.2. All purchases are final and non-refundable, except as required by law.
7.3. Subscription fees may change upon notice.
7.4. Cancellation of subscription must be done through your account.
8. Limitation of Liability
8.1. Orva is provided "as is" without any warranties.
8.2. We shall not be liable for any indirect, incidental, special, consequential, or punitive damages.
8.3. Our total liability shall not exceed the amount you paid for the service in the past 12 months.
9. Service Modifications
9.1. We reserve the right to modify or discontinue the service at any time.
9.2. We will provide reasonable notice of any material changes.
10. Termination
10.1. We may terminate or suspend your account at any time for violations of these terms. Without limiting the foregoing, we reserve the right to suspend or terminate your account without notice if we believe, in our sole discretion, that your use of the service is excessive or imposes an unreasonable or disproportionately large load on our infrastructure.
10.2. You may terminate your account at any time by emailing us at help@tryorva.io
10.3. Upon termination, your right to use the App will immediately cease.
11. Indemnification
You agree to indemnify and hold Orva harmless from any claims resulting from your use of the service or violation of these terms.
12. Third-Party Services
12.1. The App may integrate with third-party services.
12.2. Use of third-party services is subject to their respective terms and conditions.
12.3. We are not responsible for third-party services.
13. Governing Law
These Terms shall be governed by the laws of New Zealand, without regard to its conflict of law provisions.
14. Changes to Terms
14.1. We reserve the right to modify these terms at any time.
14.2. We will notify you of any material changes via email or in-app notification.
14.3. Continued use of the App after changes constitutes acceptance of new terms.
15. Contact Information
Have questions about privacy, security, or compliance? We’re happy to talk.
Email: help@tryorva.io
Website: www.tryorva.io
16. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in effect.